Customer Service

How to charge the freight?

For example:

Delivery by EMS (international express mail service) : from TAIWAN to USA

*The freight will be calculated by the Chunghwa Post Co., Ltd.

International EMS Rate for Central South America & Africa

The postage rate is calculated by the greater of the volumetric weight and the actual weight (Effective Mar. 1, 2013).

Please refer to the price table for the postage rate.

Volumetric weight (kg) = length (cm) x width (cm) x height (cm) ÷ 6,000.

Central South America & Africa International EMS ( Effective Aug 3, 2015 Unit NT$ )

*Please feel free to contact us if you have any questions.